Before contacting us for any question or request for advice regarding our products, please consult the list of frequently asked questions below. You may find the answer you are looking for …

Can not find your answer? Contact us via our form page or by email we will answer you shortly.

Do you have models for children?

We don’t have specific models for children. It’s all about the child’s taste. Is she already feminine, more sporty? Butterflies and flowers are often chosen by the youngest, the Trendy models appeal to teenagers. As for the type of hook, some children have hair as thick and long as adults.

Do not hesitate to consult us if you are not sure about the type of hook. The best thing to do is to send us an e-mail to with a picture of the hair (from behind) and we will guide you in your choice.

How to care my jewel?

If you wear your hairpin regularly, respecting certain rules, there is no reason why it should alter.

Rules to follow: handle it correctly by the hook without forcing on the welds, do not put it under water, do not put it in hair soaked with water or hair care, avoid shocks …

Can I wear my pin at the beach or at the pool?

You can wear it at the beach or at the pool but you must avoid contact with the water (especially salted water).

Can we use this jewel in any type of hair?

Yes ! This jewel is effective in all types and length of hair (except really very short). Refer to the size guide on the product pages.

What kind and length of hook do I need to order?

The choice of the type of hairpin depends on the thickness and length of your hair.

Our hair jewels are mounted on two kinds of hook: a curved hook declined in two lengths and a straight hook of a single length.

Refer to the size guide on each product page that will help you choose the right hook.

Do you sell to professionals?

For information on our conditions for resellers, contact us by e-mail at

Can I find your products in a shop?

Our jewelrs are sold at international fairs and creative shows throughout Europe. Check back our website regularly to know where and when we are participating to these events.

For more information, check our calendar.

I love your jewels but I am allergic to metal should I give up my purchase ?

Not at all! Our metal jewels are guaranteed nickel free which is the main factor of allergy. There is no contraindication in the choice of a metal jewel.